Privacy policy

Effective date: 17th August 2021

Arena Technologies, Inc. (“Arena ”) provides businesses with platforms that automate business processes using applied artificial intelligence (“AI ”) (collectively with this website, our “Services ”).

Personal Information We Collect

This Privacy Policy describes how we handle personal information in connection with providing and marketing our Services. Generally, we collect:

lIn connection with our marketing and sales (we are the “data controller ”for this information): information about our prospective and existing business customers and their employees (“business representatives ”).

Here’s More Detail About Our Information Collection Practices:

We use the following tools for automatic data collection:

How We Use Personal Information

We use personal information for the following purposes or as otherwise described at the time of collection:

We use Busines Representative Data, Customer-Provided Data, Arena-Collected Data, and Usage Data for the following purposes:

Services delivery

Compliance and protection

We may use personal information to:

We use Business Representative Data for the following purposes:

Marketing and advertising. We may use contact and account data, marketing data, and data automatically collected from our website for marketing and advertising purposes, including:

How We Share Personal Information

We may share personal information with:

Customers. We may share Arena-Collected Data and information we derive from that data with our customers.

Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).

Advertising partners. When you visit our corporate website, third party advertising companies may use automated technologies to collect information for interest-based advertising purposes described above.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in Arena (including, in connection with a bankruptcy or similar proceedings).

Your Choices

Opt out of marketing communications. You may opt out of marketing-related communications by following instructions contained in the marketing communications we send you.

Online tracking opt-out. There are several ways to limit online tracking on our website, which we have summarized below:

Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track

Some Internet browsers may be configured to send "Do Not Track "signals to the online services that you visit. We currently do not respond to "Do Not Track "or similar signals. To find out more about "Do Not Track,"please visit

Data rights. You have the following rights with respect to data for which we are the “data controller ”-- Business Representative Data and Arena-Collected Data:

Applicable law may limit these rights by, for example, prohibiting businesses from providing certain sensitive information in response to an access request and limiting the circumstances in which they must comply with a deletion request. If we decline your request, we will tell you why, subject to legal restrictions.

You are entitled to exercise the rights described above free from discrimination.

Here is how you can submit requests:

You may submit a complaint about our use of your personal information or our response to your requests by contacting us. European residents may also submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

Legal Bases for Processing

We use your personal information only as permitted by law. Our legal bases for processing the personal information described in this Privacy Policy are described in the table below.

Processing Purpose

Legal Basis

Services delivery

Processing is necessary to perform the contract governing our provision of services in connection with the Services, or to take steps that you request prior to signing up for the Services. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the services you access and request in connection with the Services.

Research and development

These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Compliance and protection

These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Processing is also necessary to comply with our legal obligations.

Marketing and advertising

These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

With your consent

Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Services.

Use for New Purposes

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

Processing Personal Information in the US

We are headquartered in the United States. To provide our Services and operate our website, it is necessary for us to process personal information in the United States.

If we transfer your personal information to another country such that we are required to apply appropriate safeguards to your personal information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.

Other Sites and Services

Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

Data Security

We employ several technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.


The Services are not intended for use by children under 16 years of age. If we learn that we have collected personal information through our Services from a child under 16 without the consent of the child ’s parent or guardian as required by law, we will delete it.


We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website or otherwise as required by law.

Contact Information

You can reach us by email at or at the following mailing address:

Arena Technologies, Inc.33 Irving Place, 8th floor

New York, NY, 10011